Flight Planning & Weather
Prime's highly-qualified team of licensed dispatchers will ensure that all of your flight planning needs are met using a variety of tools and resources. With Prime, you have access to various flight planning programs, including ARINC Direct, ForeFlight, and PPS. We can replicate your preferred flight plan format. Routing best practices, optimization, and acceptance are key components to the flight planning process. All NOTAMs are checked and deciphered to make sure you don't have any surprises during the process. Advanced flight planning, including weight-and-balance, runway performance analysis, ETOPS, ETPs, and driftdown calculations are included as needed. All flight plans are ensured to be on file and accepted by the proper authorities prior to departure.
Our team of degreed and professional meteorologists will provide an abundance of text and graphical weather, including prognostic charts and analyses. In addition, our meteorology team provides a hand-written weather briefing specific to you route of flight, current weather conditions, and flight profile.
The day prior to your estimated departure you will receive a summary flight plan with the route, flight times, and estimated burns, as well as a comprehensive weather summary for your review. On the day of flight, you will receive a complete flight plan and weather package, including the filed plan, a full weather briefing, any necessary charts and information, a trip status report outlining all requested services, and all the necessary regulatory forms. Flight plans can be uplinked via ARINC Direct, Honeywell Forge, and Satcom Direct. All flights are actively monitored by our 24/7 flight following team and movement messages are sent on your behalf to any stakeholders and down-line stations.
Ground Handling & Supervision
Prime provides safe and efficient ground handling operations, including marshaling, parking, loading and unloading of baggage and cargo, aircraft cleaning, positioning, refueling, catering, and technical support. Services like ground power units, tugs, portable air conditioning, and stairs are also provided. All aircraft services and movements are overseen by a qualified supervisory agent whose main job is to ensure exemplary and timely service. Not only will the supervisory agent oversee the performance of services, but will also prepare all documents, including flight documents, flight plans, and regulatory forms and reports. Once you land at your destination, you will be met by a friendly face who understands the nature of your operation. They will accompany all of the passengers and flight crews through the regulatory processes, including Customs, Immigration, and Quarantine (CIQ), offering a helping hand and acting as a translator and customer advocate through the entire process. They will make sure you are safely transported to your final destination and will remain available to support you through the entirety of your stay. Crews and passengers arriving via commercial carriers can take advantage of VIP meet-and-assist services if required. Access to crew and passenger lounges and other VIP/VVIP facilities is available in most locations.
Permits & Navigation
Prime is the global leader in permitting and navigation processing services. We provide those services to many corporate operators in both the private and charter environments, as well as many other international service providers, airlines, militaries, and heads-of-state operators. No provider has the track record of Prime when it comes to successfully obtaining permits and clearances around the globe. Whether your permits be routine or short-notice, Prime has you covered.
Permit services include overflight permits, landing permits, permits-to-proceed (PTP), special airworthiness approvals, non-standard approvals, airport slots, airway slots, PPRs, landing rights, diplomatic permits, military approvals, and special-use permits. A number of block, seasonal, and blanket permits are available in many places around the planet.
Prime is a direct-to-the-source provider who deals exclusively with Civil Aviation Authorities (CAAs), Air Navigation Service Providers (ANSPs), and foreign governments (unless prohibited by law or mandate). This direct approach removes any unnecessary "middle men" from the equation and allows us to secure approvals efficiently. Acquiring short-term permits (less than the required lead time) are commonplace and a daily occurrence for Prime and our clients. The relationships we have forged over the years, combined with the volume of business we handle with these various entities, gives us priority with our requests and allows us to boast a 99%+ success rate on obtaining even the most difficult approvals on time. In addition to the ability to secure permits ethically and efficiently, Prime is a global navigation fee clearinghouse, and a trusted partner of IATA to manage enroute navigation and usage fees. We manage any historical or current navigation debts with the authorities around the world, ensuring that your missions go as planned and there are no surprises in flight. Additionally, with Prime, you will not wait months to be invoiced for navigation fees, even in the most remote or historically difficult regions.
Regulatory Services
In an increasingly complex world of regulatory services, Prime stands ready to assist with all of your requirements. Prime will handle all of your Automated Passenger Information System (APIS) needs in all countries and regions where e-Border mandates and best practices have taken effect. In addition, Prime will manage all of your Customs, Immigration, and Quarantine (CIQ) services from the ground through our dedicated supervisory agents.
All necessary reporting, including, but not limited to, EU-ETS and CORSIA compliance, General Aviation Reporting (GAR), EU-LISA, air passenger duty (APD) requirements, and a myriad of other compliance and regulatory initiatives are managed seamlessly by our team of experts at Prime.
We can handle your Transportation Security Administration (TSA) waivers, US Customs & Border Protection (USCBP) overflight exemptions, country-specific transportation security plans (TSPs), and a number of other administrative items.
In addition, through partnership with one of the leading aviation regulatory providers in the market, Prime can help with Letters of Authorizations (LOAs), aircraft manuals, and other documentation requirements.
Fuel Services
Contract fuel services and fuel credit are available at over 5,000 locations around the globe. Prime provides access to a number of fuel types, including, JET-A1, JP-8, and AVGAS. Fuel can be arranged via truck, hydrant, or portable storage containers. Prime does not just "send a fuel release" and hope the fueling goes well; all into-plane fueling operations are managed like a ground service with constant oversight from our team to ensure priority placement in fueling queues, accurate quantity allocation, and safe re-fueling operations.
Prime combines the economies-of-scale purchasing power of all of our three market segments of private aviation, commercial aviation, and military aviation to ensure the best pricing and fastest turnaround times available. Tax management and VAT reclamation services are available.
Travel Services
Prime has a dedicated travel department that manages worldwide hotel relationships and logistics 24 hours a day, seven days a week. Whether you are looking for accommodations for crews or passengers, Prime has access to an impressive array of properties and preferred rates around the globe. Our team manages your specific preferences, makes recommendations, and delivers the best possible experience. As a Prime client, you have the option of paying for rooms via invoice after the trip or with your own credit card at the hotel. We make sure that you keep your loyalty points. Concierge services, including restaurant reservations, guided tours, show tickets, and event planning, are also available upon request. Whether you need a day room for crew rest in Teterboro or a week long safari excursion in Africa, Prime's travel team has you covered.
Our travel department will make sure you get the type of transportation you need for your crews, passengers, or goods. Options from registered cars with drivers, daily crew cars, rental cars, limousines, and specialty vehicles are available. Secure transportation, including armored vehicles, security-trained drivers, and asset protection services are also available through our Risk Mitigation department. We understand that in some places you may just need a taxi to transport the crew to and from the airport, while in others you might want a non-descript armored sedan with a professional protective agent driver; all of these options are readily available in most places
around the globe. All ground transportation services are monitored 24/7 by our team who provide advance vehicle descriptions, driver names, and contact information.
Risk Mitigation
The world is becoming increasingly complex in not only aviation operations, but with health and safety concerns
while traveling abroad as well. Prime provides an array of threat assessment tools, including risk analyses and
real-time intelligence briefs. In addition, Prime provides medical evacuation support and emergency planning
services. Aircraft and personal security services, including aircraft guards, personal security details, and protection
services are readily available. Secure transportation services, including specialty vehicles and security-trained
drivers can be arranged to facilitate the safe movement of people and property. Other services like Kidnap and
Ransom (K&R) and insurance services may be available in certain locations. With Prime, you choose how much
you want us to be tied into your emergency response planning and escalation efforts.
Aircraft Charter
Prime's charter team can arrange a wide-array of aircraft charter services to fit your supplemental lift needs.
With access to a number of aircraft globally, we can support your VIP/VVIP charter needs, air ambulance and
evacuation needs, cargo requirements, and any group or team charter movements you require. Whether you
need a business jet to move your passengers to their next destination, a cargo aircraft to move a fleet of cars or
equipment, or an airport-to-city helicopter transfer, Prime can make it happen through our network of ARGUS,
Wyvern, and ACSF providers.
Request a quote here.
